Frequently Asked Questions

Answers to our most commonly asked questions can be found by searching our Frequently Asked Questions (FAQ).
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Frequently Asked Questions

Where can I find the Terms of Service?

Where can I find the refund policy?

Will this game be FREE forever?

Where can I download the Rappelz client?

Does my gPotato account work with all Gala-net games?

What do I do if I do not get my activation email?

Why is my username invalid no matter what I input?

How do I take a screenshot?

I submitted an incident, but I did not get a ticket number, what do I do?

How can I keep my account safe?

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