Knowledge Base:FAQ

General Info & Registration

1. Where do I register to play the game?

You can register by going to the following URL: http://register.gpotato.com/?m=register&a=registration

2. Will this game be FREE forever?

Yes. Don't let anyone tell you otherwise.

3. Where do I download the game?

You are able to download the game client from our Rappelz website at http://rappelz.gpotato.com/?m=downloads.

4. I have an account in Flyff. Do I need to register again to play Rappelz?

No! You don't need to register again, your account in Flyff will work in Rappelz, so you can go right on ahead and download and start playing without filling out any more forms.

5. I didn't get my activation email!

Since you only have three hours from when you create the account to activate it, the account has most likely already been deleted. You should go back to: http://register.gpotato.com/?m=register&a=registration and try again. There are three possible reasons that you might not get the activation email:

1. Your email provider may be blocking gala-net.com with its spam blocker. [update: This is a CONFIRMED problem with Hotmail]
2. Your email provider is experiencing delays. This is a common problem with international email.
3. Earthlink has a special spam filter that forces people sending emails to Earthlink users to go to a website and provide a reason they're sending the email. Our system cannot do this automatically. You will have to allow emails from the @gala-net.com domain in through your control panel.

If you continue to experience these problems, you might want to try setting up an account with a free email provider (such as Yahoo Mail or Hotmail) and try again, and then register your new account to the new email.

By the way, if your account still exists for some reason, my recommendation is to create a new account under a different email. Your account name is not seen by players, (except for on the message boards) so it does not matter what it is.

6. I'm trying to create an account, but my username is invalid.

Your username must be all lowercase, and may only contain letters and numbers.

Game Information

1. How do I obtain a creature for a pet?

There are Merchant NPCs in each town who sell creature cards that can be used to tame pets. Creatures all over the world can drop creature cards as well. Once you have purchased one of these cards and learned the Creature Taming skill, use your Creature Taming spell on a creature of the type shown on the card, then defeat the creature. If your Creature Taming spell is successful then once the creature is defeated it will become your pet.

2. How do I gain new skills?

You can purchase new skills by using Job Points (JP) earned through hunting monsters and completing quests. You can also spend JP to increase your Job Level, which increases your stats and unlocks new skills.

3. What is the Stamina System?

Stamina grants double experience and JP when killing monsters. Your character gains Stamina any time you are logged in, and gains bonus Stamina while in town. You can also gain Stamina while logged out if your character owns a Tent or Hidden Village Pass. Additionally, certain items will increase your Stamina.

4. Does my creature use Stamina?

No, your creature does not use Stamina.

Support Information

1. How do I report bugs?

You can report bugs by sending an Email to rappelzbugs@gala-net.com

2. How do I report hackers and scammers?

You can report hackers and scammers by sending an Email to rappelz@gala-net.com

3. How do I take a screenshot?

You can take a screen shot by pressing the Print Screen button. Once you have taken the screenshot, your image will be saved to your Rappelz game folder.

4. How do I get help with Rappelz technical support?

You can receive technical support by sending an Email to rappelztechsupport@gala-net.com