Knowledge Base:Security Password

Trying to Reset Your Security Password?

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Security Password Information

Use of this system is optional. If you do not want to use it, then cancel the initial security password creation screen every time you connect to a server's character selection screen. If you decide to use it, this system requires the user to confirm character deletion as well as add password verification to access the account warehouse.

Upon logging in for the first time a screen will pop up prompting the user to create a security password. The screen will have 3 boxes, the first asking for your current login password, the second and third boxes will be your new security password. Please write down your password as we will be unable to retrieve it for you. We can only reset it.

Character Select Screen with Security Password

Be careful when creating your security password, because if you put in your login password but leave the other two fields blank, you will glitch your account. A glitched account will not be able to access the warehouse, delete any characters, or change the security password.

Once you have created your security password you can change it at any time by going to your character selection screen. At the bottom right hand corner there is a icon labeled "Password Change". Simply click on it and follow the simple instructions to change your password.

In addition once your security password has been activated, every time you access the warehouse it will prompt you to enter the security password.

If for whatever reason you need to have your security password reset please visit http://rappelz.gpotato.com/?m=security&a=resetsecurity and follow the on-screen instructions. You will need to be logged in to your gPotato account and to select the server on which your security password needs to be reset.

An email will be sent to your account's registered email address. Follow the link in the email to verify your email address and your security password will be automatically reset. The security password creation prompt will appear the next time you log into that server.

Any bug reports regarding the security password should be made to rappelzbugs@gala-net.com